Frequently Asked Questions
Everything you need to know about shopping at Cinderella Eco Sales AS
What are your shipping rates and delivery times?
We offer standard shipping across the country with delivery times typically ranging from 3 to 7 business days. Shipping costs are calculated at checkout based on your location and the dimensions of the home goods ordered.
How do I return a product if I am not satisfied?
We offer a 30-day return policy for all unused products in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products sustainably sourced?
Yes, at Cinderella Eco Sales AS, we prioritize eco-friendly materials and sustainable manufacturing processes to ensure our home products have a minimal environmental footprint.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
Do your home products come with a warranty?
Most of our products come with a standard 1-year manufacturer warranty that covers defects in materials and workmanship. Please check the specific product page for detailed warranty information.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery's progress in real-time.